We are aware of a potentially service impacting issue. Learn more

Announcements

Emergency Server Maintenance: sg11.cloud.is.sg

  • 26th July 2022
Server: sg11.cloud.is.sg Posted: 07:19 am 26/07/22 Updated: 10:32 am 26/07/22 Maintenance Start Time: 07:30 am 26/07/22 Estimated duration: 3 hours Status: Resolved As we are noticing disk issues with the server and will take down the server for maintenance on 27th July (7:30 am to 10:30 am) for 180 minutes. The services will be affected ...
Continue reading

SMTP service Resume

  • 17th October 2017
Update:: The SMTP service is back online on the server now. This alert will now be closed.

If you continue to have any issues, please feel free to contact the support department via System Portal ticket.

Thank you for your patience while this alert was active.
Continue reading

Outgoing Email Issues: Multiple Servers

  • 16th October 2017
We are currently facing issues with outgoing email messages on multiple servers which is causing all/most emails sent on those servers to result in an error. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it. We will keep you updated further through this thread. Thank ...
Continue reading

Emails Recovery Fully Completed: bs1-Singapore

  • 17th October 2016

UPDATE: The bs1-Singapore server is now back online with all services responding as expected.

Please contact the support department if you are experiencing any further issues.

Thank you for your patience and great understanding.

Continue reading