DISRUPTION START TIME: 12:45 pm +8 GMT 17/10/2016
ESTIMATED DURATION: 4 hours
STATUS: Resolved
We're getting in touch with you to let you know about a service interruption affecting the server bs1-singapore. After scanning the harddisk raid array, it seems that the performance is still depleted. One of the harddisk fail to work and we have to replace the harddisk.
We sincerely apologise for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!
Thank you for your patience and understanding!